Cultural Services Assistant

Job Title: Cultural Services Assistant

Location: Dunfermline Carnegie Library and Galleries

Contract Type: Permanent from 6th May 2019

Position Type: Part Time (working pattern below)

Salary: FC04 - £18,302 - £20,573 pro rata**

Vacancy Reference: FCT000284B


*See table below for working hours

**Unsocial enhancement paid on evening work after 8pm and weekends


Fife Cultural Trust is an ambitious charity; its vision is for Fife to be a culturally vibrant and rewarding place to live, work, study and visit.

The Role

With community at the heart of everything we do, as a Cultural Services Assistant, you'll ensure that every visitor to Dunfermline Carnegie Library and Galleries is welcomed into an environment that can serve their needs and ensure that they want to keep returning. As a key frontline staff member, you'll adapt to and acknowledge the diversity of our visitors and what they aim to get out of their visit to the venue, as well helping them to discover our wide range of resources and services.

Your passion for libraries as well art, culture and community engagement will be apparent as you help people do everything from discovering new authors, tracking their ancestry from our records and even helping them find their ideal job using all the resources at our disposal. 

The Responsibilities

You'll ideally come from a service background, but it'll be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you'll be able to put customers of all ages and backgrounds at ease, whilst helping to promote our services.

Organised, efficient and thriving on variety, you'll be just as competent using IT and library management systems as you are running story times and craft activities for our younger audience. It goes without saying you'll need excellent numeracy, literacy and communication skills, but you'll also need excellent administration skills, knowledge of safeguarding children and vulnerable adults and the processes involved with the security and operation of a public building.

Applicants will thrive on delivering consistently excellent customer service and will be energetic, enthusiastic and have a positive and flexible ‘can do’ attitude. The successful candidate will receive a full induction and training will be provided for all aspects of the role.

How to Apply

For a job description, application form, guidance notes and equal opportunities monitoring form use the links provided

To apply please complete the application form and Equal Opportunities form and send to

Please note CVs will not be accepted.

For further information please contact Lisa Daniels on 03451 55 55 55 401627 or 

Fife Cultural Trust is an equal opportunities employer.

The closing date for applications is midnight on Friday 26th April 2019. Interviews scheduled for week commencing 6th May 2019.

 Working Pattern from 6th May 2019

Dunfermline Carnegie Library and Galleries – Cultural Services Assistant









11.00-15.00 (4)

Day off

Day off

15.00-19.00 (4) Dalgety Bay

12.00-16.00 (4) Dalgety Bay

12.00-16.00 (4)

12.00-16.00 (4)

20 (0.56 FTE)


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