ONFife's COVID-19 Update
Last updated: 1 June 2020
In a time of so much uncertainty, we are making a difficult but important decision to postpone our theatre programme in all venues until spring 2021. We make this decision with heavy hearts but resolute in our commitment to reopen in 2021 safe, sound and strong.
The drama, music, laughter and tears of theatre are a huge part of who we are and why our customers come to us. However, while our doors remain closed, we are still saying let us entertain you! We have a stageful of virtual entertainment online – find out more here.
Since lockdown began in March, our Box Office team has been undertaking an enormous customer engagement programme which has seen us contact thousands of ticket-holders. As we move to reschedule the programme further, we would ask that you please bear with us while we get in touch by the dates of shows. If you are a customer whose event had already been rescheduled to before the end of the year we will be contacting you again to discuss options including credits, donations and refunds.
We can’t say enough how much we genuinely appreciate your continued support as we work through this difficult time together.
The latest information on the status of shows and events can be found here.
We are still here for Fife. And while our house lights are off, we know that house lights all across Fife are still ON. As the kingdom’s biggest cultural organisation, we want to bring the community together – to laugh, learn and let our imaginations run free.
So through the magic of technology, we’ll be bringing you the brightest and best in creativity, entertainment, learning and community support.
Join us and get involved, as we shine the spotlight on inspiring activities from ONFife and beyond – sharing the best in virtual culture from across the globe. #ShineOnFife
To find out more click HERE
Useful to Know:
- For our Library users, we have stopped our usual overdue book charges so these will not accumulate while libraries are closed.
- We are extending the expiry date on all ONFife Gift Vouchers by 12 months.
- We are currently in the process of contacting all customers who have bought tickets for events planned originally in 2020 (in event date order) and would like to assure all those who are affected that we are looking to re-schedule as many as events as possible, but should you prefer not to reschedule you can choose between a gift voucher or refund for your tickets. To see the current status of the event you had booked, click HERE.
Your support means everything to us and we would like to thank you for your continued loyalty and understanding of this very challenging situation. Please follow our social media channels for updates and stay in touch with us so we can work together during this time.
NOTE: We will continue to keep this page updated but if you would like us to keep in touch directly and have not already joined our mailing list you can do so at onfife.com/join-our-mailing
ONFife Page: https://www.facebook.com/onfife
ONFife Libraries Page: https://www.facebook.com/onfifelibraries
ONFife Archives Page: https://www.facebook.com/onfifearchives
By donating to ONFife you are supporting the future. These are unprecedented times and as a registered charity, your support is more important than ever. Please consider making a donation to support ONFife during this temporary closure.